Booking Terms & Conditions
1. Half-price / 2 free sessions
It is not possible to pay for 16 sessions and have both a 50% discount for Session 6 and two free sessions for Sessions 17 and 18.
If you had a 50% discount for Session 6 and you would like to continue your training with Darren, you can:
EITHER choose to receive a 50% discount on the next sixth session.
OR you can choose to receive 2 free sessions when you have paid the full price for another 16 sessions.
2. Rescheduling sessions
You can change the time or day of trial and single sessions if they are at least 24 hours before the booked start time.
To change a lesson, click on the link that was sent to you in your booking confirmation email. This will take you to the booking system where you can choose a new date/time.
Sessions which start less than 24 hours before the scheduled start time cannot be rescheduled, whatever the reason. If you don't come to the class, this will count as a missed lesson.
3. Arriving late
A trial session is 45 minutes.
A single session is 60 minutes.
If you are late (including because of technical problems on your side) you will lose the minutes you have missed. For example, if you are 15 minutes late, the duration of a single session will be 45 minutes.
If you are more than 5 minutes late, Darren will send you a reminder by email. If he has your mobile number, he will also send you an SMS.
If you are more than 30 minutes late, and you do not tell Darren that you are going to be late, the virtual training room will close and the session will be lost.
4. Missed sessions
If you miss a trial or single session (including because of technical problems on your side) you will lose that session.
5. Termination & refunds
If you need to stop your language training with Darren, send an email to info@darrenwade.co.uk at least 24 hours before the start time of your next session, and confirm that you wish to cancel.
You will be given a 100% refund on your booked session(s) and your training agreement with Darren will end.
See the Training Options.